Customer Service Representative

SUMMARY:  Responsible for assisting Customer with incoming/outgoing calls requesting product, service or repairs.  Dispatch Service Techs to customer location, explaining customer issues in detail and track information for call in computer database.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. An excellent Customer Service skill on phone, with ability to understand and respond to Customer […]

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Route Settlement Coordinator

SUMMARY:  Daily responsible for settling routes and  processing AR payments and performing various customer service duties including but not limited to collection calls.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Performs route settlement functions including fix discrepancies, providing credit to Customers as needed Verifies Driver paperwork and deposit. Separate DSD’s from paperwork for processing […]

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